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IT Coordinator (Toronto)

Cineflix is currently looking to fill the role of IT Coordinator. This is a full-time, permanent position based out of our Toronto office.

The Company

Cineflix Media creates, produces, and distributes popular factual and scripted content for the global market with operations in Montreal, Toronto, New York, London, and Dublin.  Producing approximately 200 hours of internationally appealing programming per year across a wide range of genres, and with a growing catalogue of 4,500 hours, Cineflix is behind some of the most highly rated TV brands.

The Role

Providing support to the IT department and Cineflix staff as a front-line IT technician, enabling IT to operate smoothly and deliver exceptional users support to the 5 worldwide offices and over 500 staff. This includes the computer setup of 5 -10 new hires each week, and montoring the arrival and departure of those staff. Being the Level 1 entry level support person on some of the over 25 daily helpdesk tickets, and escalating more techincal request to senior IT staff. Handling of IT related paperwork and other administrative tasks such as coding invoices, creating PO’s and ordering of supplies,

Duties and Responsibilities

  • Fulfills all New Employee Request Forms (NERF) requests including account setup on server, email, and computer
  • Input of critical information into the IT document system, including shared calendars to manage arrive and depart of 5 -10 staff per week
  • Solve assigned  helpdesk requests, and escalate when necessary
  • Maintain department’s filing systems 
  • Ordering of department supplies 
  • Keeping the internal IT data base up to date with licensing information, company equipment, important dates, how to documents, employee information 
  • Shipping/Tracking/Delivering of company equipment 
  • Expense Reports 

The Person

  • Level 1 hands-on Apple/Mac technical knowledge
  • Familiar with helpdesk systems end user support
  • Ability to multitask 
  • Ability to work with different personalities in high stress situations
  • Highly organized, ability to prioritize 
  • Ability to sit for long periods for data entry 
  • Ability to work on the fly, and thinks out of the box 
  • Up to date with current technological / production trends and equipment 

If you are interested in this opportunity, please send your resume and cover letter to Mackenzie Graham, mgraham@cineflix.com.  No phone calls please.

We thank all applicants, but only those selected will be contacted.

Cineflix Media is an equal opportunity employer committed to providing a diverse environment. Cineflix welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

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